Returns & Refund Policies

My happiness is your happiness.  I decided, after great thought, that I will absorb the delivery costs.  In other words, if you’re not happy with my product(s), I will give you 100% of what you paid, including the delivery charge if any.  This way I can earn your trust and business.  To qualify for a return or refund, you must bring your dissatisfaction to our attention within 4 days of the delivery date.

Kindly keep in mind, when ordering roses the life span of this flower is much less than with any other flower.  The rose flower is our country’s most popular flower, because of its natural beauty; if you feel that you want to experience a floral arrangement with a long-life span of time, let me suggest any other flower.  My guarantee to you on roses is only 3 or 4 days.  People have experience longer life with roses (sometimes longer than two weeks at a time), but typically don’t expect roses to last more than that.  

Also generally speaking, commercial roses (like the ones bought from florists and groceries stores) don’t have a fragrance like roses grown from the wild or roses bought from nurseries and so forth.  Thank you for understanding and reading up on flowers.

When ordering, if you feel that it is absolute to have the exact containers and flowers as illustrated throughout my website, please give us a call and confirm if I can accomodate. Else I may have to substitute flowers and/or containers, vases and greenery because of availability. I will always do my best to keep the aesthetics the same. Again, thank you for understanding.